How to Use AI to Improve Your Customer Service
How to Use AI to Improve Your Customer Service Introduction Artificial Intelligence (AI) is revolutionizing the way businesses interact with their customers. By automating routine tasks, providing instant responses, and personalizing interactions, AI can significantly enhance the customer experience. In this article, we’ll explore how …
Harnessing AI for Digital Transformation in Finance: A Strategic Approach
Harnessing AI for Digital Transformation in Finance: A Strategic Approach In the era of rapid technological advancement, the financial sector is not left behind. The integration of Artificial Intelligence (AI) into financial processes is revolutionizing the industry, leading to what is now known as digital …
Amazon Intelligent Document Processing for Enterprise: A Comprehensive Guide
Introduction In the modern business world, the ability to efficiently process and analyze vast amounts of data is crucial. This is where Amazon Intelligent Document Processing for Enterprise comes into play. This service, powered by Amazon Textract, goes beyond simple optical character recognition (OCR) to …
Unleashing Value from Digital Transformation
In today’s rapidly evolving business landscape, digital transformation has become a top priority for organizations seeking to stay competitive and thrive. The ability to leverage technology effectively can unlock immense value and drive innovation across industries. Technossus, a leading digital transformation partner, understands the power …
Transforming Radiology: Leveraging AI and Cloud Solutions for Enhanced Healthcare Efficiency and Collaboration
The healthcare industry generates 30% of the world’s data. Ninety percent of that data is related to radiology services, with approximately 3.6 billion imaging studies conducted annually. The imaging sector is a thriving $40 billion industry and a leader in healthcare innovation. With so much …
Revolutionizing Healthcare Document Processing with AWS IDP
Having made the springtime conference tours this year, conversing with numerous healthcare leaders about the industry’s financial challenges, it became clear that technology projects with immediate demonstrable ROI were the top priority. So, searching for low-hanging fruit, I discovered an exciting opportunity in Intelligent Document …
Navigating Digital Transformation: How ITIL Empowers Success in our Digital World
ITIL and digital transformation are two interconnected concepts within the field of IT service management (ITSM). ITIL (Information Technology Infrastructure Library) is a framework that provides guidance for the management of IT services. It offers a set of best practices for aligning IT services with …
Automating “Best Practice” Assurance in Software Development
In the ever-evolving software development landscape, ensuring best practices is crucial for delivering high-quality code and maintaining a robust development process. While traditional code and pull request (PR) reviews are valuable, relying solely on human reviewers can be time-consuming, prone to human error, and ineffective …
Unraveling the Differences: Microservices, SOA, and Distributed Monoliths
In today’s rapidly evolving technological landscape, organizations often find themselves facing the challenge of decomposing monolithic systems into more flexible and scalable architectures. Two popular architectural approaches for system decomposition are Microservices and Service-Oriented Architecture (SOA). However, it is crucial to understand the drawbacks of …